Atlassian: Jira, Confluence, JSM & Rovo
Connect work tracking, trusted knowledge and service support into a coherent workflow.
Independent consultant · A partner to your team
IT Management & Governance
Make IT operations reliable, transparent and aligned with the business.
01 /
Your challenge
IT service ownership is fragmented, priorities are reactive and vendors, assets and security responsibilities are difficult to track.
02 /
What is in it for you?
- Clear IT service accountability and expectations.
- More predictable operations and vendor coordination.
- Better control of assets, access and technology change.
03 /
What you receive
- IT operating model and service management assessment.
- ITSM/ITAM processes, service catalogue and governance routines.
- Prioritised improvement roadmap and operational KPIs.
04 /
How we work
We assess the actual support demand, operational bottlenecks and dependencies, then establish simple ownership and measurable service routines.
Related systems
Google Workspace
Move to Google collaboration tools without losing control of information and users.
Microsoft 365, SharePoint & Teams
Design and govern an intranet where content and collaboration remain usable as the company grows.
Slack
Design Slack channels and governance to improve coordination instead of increasing noise.
Selected case studies
Google Workspace Migration
Managed a Google Workspace migration for approximately 150 users.
Slack Workspace Migration
Supported migration and growth of a Slack workspace, from approximately 40 to 100 participants.
Recommendations and references
Andrey Sumtsov
Recognised expertise in knowledge management and application lifecycle management, business focus and adaptability.
Kirill Fedulov
Highlighted initiative, analytical thinking, communication and constructive teamwork on software projects.
Let’s discuss your challenge
Describe the situation you want to change; we can shape a practical scope together.
Start with a conversation