Culture before tools
Technology decisions should follow how people work, communicate and learn — not the other way round.
Ideas and perspectives from published professional reflections, plus research and standardisation work.
Technology decisions should follow how people work, communicate and learn — not the other way round.
Useful enterprise AI depends on reliable knowledge, security, clear expectations and governance.
Focused, practical learning helps teams adopt collaboration platforms with less friction.
Knowledge programmes work when people and content have as much attention as systems and workflows.
Comparing professional practices reveals opportunities to improve organisational knowledge work.
Long-term adoption requires champions, communities, training and attention to day-to-day behaviour.
Make expertise easier to find, share and use when it matters.
Prepare knowledge, processes, people and governance before scaling enterprise AI.
Researched technology solutions supporting knowledge management and presented the findings during Knowledge Management Week 2020.
Co-author of the Russian localisation of ISO 30401:2018 into GOST R ISO 30401-2020.