Knowledge Management
Make expertise easier to find, share and use when it matters.
Independent consultant · A partner to your team
Eugeny Victorov
I help people share what they know, improve how they work and make technology useful. Knowledge management, processes, organisational effectiveness and AI readiness — grounded in real work, not technology for its own sake.
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What is in it for you?
I help people share what they know, improve how they work and make technology useful.
Knowledge management, processes, organisational effectiveness and AI readiness — grounded in real work, not technology for its own sake.
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Services
Business Process Management
Make the way work flows visible, accountable and ready to improve.
Organisational & Operational Excellence
Connect strategy, responsibilities and day-to-day operations.
Digital Transformation
Turn technology investment into a change people can actually use.
AI Readiness Transformation
Prepare knowledge, processes, people and governance before scaling enterprise AI.
Digital Workplace & Collaboration
Give distributed teams a coherent place to work and share information.
Project & Programme Management
Deliver complex initiatives with realistic plans, clear decisions and accountable owners.
IT Management & Governance
Make IT operations reliable, transparent and aligned with the business.
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Relevant experience
An independent consultant with 21 years of professional experience across 10 industries and 14 countries. I work with the people doing the work, connecting leadership decisions, processes and digital environments.
- 15,000 users — large corporate collaboration platform.
- 10 million operations annually — enterprise workspace.
- ISO 30401 — co-author of the Russian localisation.
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Selected case studies
Enterprise Knowledge Management System
Knowledge strategy, governance, processes, engagement, digital tools and KPIs for an upstream business.
Knowledge Management Pilot in Dubai
Piloted three knowledge-management use cases for an oil and gas client and identified a potential USD 1.5 million annual saving opportunity.
Enterprise Collaboration Workspace
A SharePoint-based corporate workspace developed for approximately 15,000 users, reaching up to 10 million operations per year.
Lotus Notes to Microsoft 365 Migration
Supported a migration for approximately 5,000 users to Outlook, Lync and SharePoint with training and communications.
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Professional feedback
Thomas Shepherd
Supported organisational knowledge strategy and led improvements to the internal knowledge portal, its usability and information integrity.
Anastasia Saveleva
Led knowledge-management implementation in R&D, improved Confluence and Jira, delivered training and engaged colleagues in knowledge sharing.
Andrey Sumtsov
Recognised expertise in knowledge management and application lifecycle management, business focus and adaptability.
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Next steps
Start with a conversation about the problem, the people affected and the outcome you need.
Let’s discuss your challenge